This course gives an overview of what it is like to work in the Retail Sector. You will look at the skills and qualities you need, the different retail jobs available and how to progress with your career. You will start to explore why customer service is key in this industry.
This course will equip you with the basics of the industry, how to start out, what jobs there are, the different types of qualifications, the skills you need and how to get there.
Key knowledge for progression to the Level 1 Retail course.
No entry requirements
Notebook and Pen and be able to attend the weekly sessions
Group discussions, activities, question and answers, tutor led
Questions, presentations and discussions online.
Learners will be asked to complete a Personal Learning Record throughout the course.