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Explore a Career Working in Retail

£10.00
Concessionary Fee: £0.00
Start Date

Mon 1 Feb 2021

Duration

4 weeks

£10.00
Concessionary Fee: £0.00

Course content

  • 1. List at least 6 different types of jobs relevant in Retail.
  • 2. List the skills and qualities required for working in this industry.
  • 3. Describe why customer service is important when working in retail.
  • 4. Identify and research area of interests and progress with confidence.
  • 1. List at least 6 different types of jobs relevant in Retail.
  • 2. List the skills and qualities required for working in this industry.
  • 3. Describe why customer service is important when working in retail.
  • 4. Identify and research area of interests and progress with confidence.

Description

This course gives an overview of what it is like to work in the Retail Sector. You will look at the skills and qualities you need, the different retail jobs available and how to progress with your career. You will start to explore why customer service is key in this industry.

Course content:

This course will equip you with the basics of the industry, how to start out, what jobs there are, the different types of qualifications, the skills you need and how to get there.

Key knowledge for progression to the Level 1 Retail course.

Requirements

  • No entry requirements

What do I need to do this course?

Notebook and Pen and be able to attend the weekly sessions

Teaching Methods

  • Group discussions, activities, question and answers, tutor led


    How is your progress checked?

    Questions, presentations and discussions online.

    Learners will be asked to complete a Personal Learning Record throughout the course.

£10.00
Concessionary Fee: £0.00

Course details

  • Tutor: Liz Stradling
  • Time: 0930-1130
  • Provision: CL
  • Term: Spring
  • Location: Online Class
  • Full fee: £10.00
  • Concessionary fee: Free

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